Our Inbox Management Solution is a customer service platform that competes with Intercom, Zendesk, and Salesforce Service Cloud. Tuskeechat is built not just to give a fantastic customer experience, but also to enhance productivity of your support crew and supply them with actionable data.
It works with a variety of communication platforms, including website live chat, email, Facebook pages, Twitter handles, and WhatsApp. It brings together conversations from several channels to create a unified perspective of the client and reduces the time spent switching between tools. The platform allows you to view discussions, respond to messages, and communicate with your team on the go.
This user guide describes the features and capabilities of the platform, as well as the modes of operation and step-by-step processes for accessing and using it.